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Server administration, security and backups

Monitoring with attended alerts

We watch your service and there are people who handle every alert.

Tell us what is happening: we review your situation and identify what makes sense to assess first.

The scenario

Hear about a problem before your users do

I want to find out before my clients do.

Does any of this sound familiar?

  • You hear about outages from a customer or from social media.
  • Alerts go to an inbox nobody reads.
  • There are so many alerts that all of them get ignored.
  • You don't know how long your site takes to respond.
Our approach

How we solve it

Site and server monitoring, a 24/7 operations team.

  1. 01

    Discovery

    Which services matter and what "down" means for your business.

  2. 02

    Sizing

    What is watched and with which thresholds.

  3. 03

    Proposal

    Which alerts are generated and who attends them.

  4. 04

    Implementation

    Monitoring configured and tested.

  5. 05

    Operation

    Alerts attended by our team 24 hours a day.

What to expect

  • Early detection of outages and slowness.
  • Alerts that someone acts on, not an email nobody reads.
  • Periodic reports on the state of the service.

Services we solve it with

What depends on a technical assessment

Number of services, criticality, type of application, level of alert handling.

What it does not cover

It is not a security operations center. For security, see *Security and hardening*.

Related industry: E-commerce and retail

Frequently asked questions

Who sees the alerts?

Our operations team, 24 hours a day.

Can I see the status myself?

It is defined in the proposal.

Tell us what you need to solve

The first conversation is about understanding the situation. You do not need to know the right product in advance.