Case: a learning platform during the term
How we resolved a Moodle platform that struggled when many users connected: from the survey to the migration and backups.
Tell us what is happening: we review your situation and identify what makes sense to assess first.
Education and e-learning
From context and problem to the solution applied and its result.
- 01
Context
An educational institution uses Moodle for courses, submissions and assessments.
- 02
Problem
At submission and exam times many users connect at once; the platform slows down and its version and plugins have fallen behind.
- 03
Risk
Disruption during the term, lost submissions and students without access at critical moments.
- 04
Solution applied
Planned migration of Moodle to an environment sized for concurrency, with backups that can be restored and monitoring.
- 05
Implementation
Version, plugins, files and concurrent users were surveyed, the platform was tested in the new environment and the switch was made in a window outside the critical calendar, with a rollback plan.
- 06
Result
A more stable platform in high-concurrency periods, with verified backups and a clear plan for incidents.
Tell us what you need to solve
The first conversation is about understanding the situation. You do not need to know the right product in advance.
